Palo Alto Hardware Lifecycle Policy
What Palo Alto's published policy says about lifecycle phases, support windows, and end-of-life timing.
This page summarizes Palo Alto Networks End-of-Life Policy and quotes Palo Alto's own phase definitions verbatim. For the authoritative current statement, follow the link to Palo Alto's policy doc.
Lifecycle phases
| Palo Alto phase | Palo Alto's definition (verbatim) | Our field |
|---|---|---|
| End-of-Sale | "The last day that a product will be available for order from Palo Alto Networks." | end_of_sale_date |
| End-of-Life | "The last day that a product will be supported by Palo Alto Networks. For SaaS products, the last day the cloud service would be shutdown." | last_date_of_support |
Default support windows
Palo Alto Networks will provide technical assistance for a period of 5 years following the End-of-Sale date, provided a valid support contract is maintained continuously on the product. For software products, Palo Alto Networks will provide technical assistance for a period of 3 years following the End-of-Sale date, provided a valid support contract is maintained continuously on the product.
Source: Palo Alto Networks End-of-Life Policy.
Palo Alto products tracked here
We track lifecycle dates for 73 Palo Alto products across 13 platform families. See the full Palo Alto catalog for upcoming end-of-sale, end-of-support, and replacement information per SKU.
For cross-vendor terminology comparison, see lifecycle terminology. For compliance impact of vendor lifecycle milestones, see compliance and insurance.
Sources
- Palo Alto Networks End-of-Life Policy: the vendor's own policy doc.
- PAN-OS Software End-of-Life Summary
Last reviewed .